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OnCertain Demo · synthetic data
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WhatsApp reminder the day before each appointment

Fewer no-shows, so more completed visits.

Stepped rollout · Patient visits · Ops lead opsno-shows

Worked

+11.4%

likely range +7.9% to +14.8%

What the data says

  • Moved +11.4% relative to the unchanged segments (likely range +7.9% to +14.8%).

Changed vs unchanged branches

Each branch compared with its own level for the same weekday in the 28 days before it started (0% = no change). Day 0 = the day it started.

0%10%20%-28d-17d-6d+5d+16d+27dChange starts
Changed branchesUnchanged branches

Where and when

  • Kemangfrom 2 Jun
  • Bintarofrom 16 Jun
  • Kelapa Gadingfrom 30 Jun

How this was read

Compared with 3 unchanged branches, 28 days before vs up to 28 days after, data through 25 Sept. The likely range comes from pretending unchanged branches got the change and seeing how much they move by chance.

Left out of the comparison because another change started there in the same window: Pluit, Serpong.

History

  • Logged by seed · 14 Oct